Steve heffron

性别： male

行业： computer software

国家： United states

地点： dallas, texas, united states

描述： Customer Support & Success executive with demonstrated global experience and a proven track record in managing all facets of customer support operations in both B2C and B2B environments and across multiple industries including: enterprise software, communications, satellite, financial services, and technology. Over twenty years of experience leading and delivering omni-channel support at scale while achieving optimized customer experiences. Has consistently achieved successful results leading teams and developing talent in a variety of operational situations including foreign and domestic start-ups, new product implementations, turnarounds, and rapid growth environments. Experienced in P&L Management, strategy, operating plans, customer experience management, organizational transformation, workforce management, quality management, business process improvement, and talent development.

公司名： Tek experts

公司网站： tek-experts.com